KUB CEO visits customer to get feedback on fiber internet service

KNOXVILLE, Tenn. (WVLT) – On Thursday, Amie Cohorst, a customer of the Knoxville Utilities Board’s new high-speed fiber internet service, got a surprise visit from the utility’s CEO to get feedback on how the service is helping her.

“In terms of the internet, it’s faster. It’s just more convenient. We’re in a world that moves so fast,” Cohorst said.

The entire project will cost $400 million over the next seven years, according to KUB Chief Technology Officer Jamie Davis.

KUB fiber internet is available to nearly 10,000 customers in East Knoxville and will be available to approximately 25,000 residential and business customers by the end of 2023.

“The one thing that surprised me more than anything is that people want it,” Bolas said.

Service will be expanded to areas northwest of Knoxville. There are three different high-speed fiber internet packages available to customers ranging from $65 to $300 per month.

“It’s also the fastest internet in the world, so we’re really excited about that,” Bolas said.

You can get more information about high-speed fiber Internet from KUB in its official web site.

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