A single downed tree knocked out power, internet, cable service to the coast | Local news

A widespread outage of internet and cell service across the coast today was the result of a PG&E service call.

A Comcast representative said this afternoon that its technicians were at the scene of a downed power pole in the Santa Cruz Mountains.

“A large tree took out PG&E power lines and in the course of those repairs, our services were also affected,” said Joan Hammel, Comcast spokeswoman.

In an earlier tweet, the cable company said it had to wait for power to be restored before it could work on its equipment. The mishap also affected AT&T and Verizon service on the coast.

A PG&E spokeswoman said the work was an attempt to restore power to the area.

“In response to a public safety risk, PG&E crews restoring power near La Honda removed a telecommunications line that was across a wet roadway…” PG&E spokeswoman Karly Hernandez said.

Hernandez said 52 customers were without power for much of the day in the Honda area as a result of the downed tree. He estimated that power would be restored by 5 p.m

Hammel said there was no estimate yet for when all the damage would be repaired, but there were anecdotal reports that internet service was returning on the coast.


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