911 audio issues reported in Hawkins County

HAWKINS COUNTY, TN (WVLT) — Verizon customers are having audio problems when they try to call 9-1-1 in Hawkins County, according to Emergency Communications District officials.

Executive Director Lynn Campbell says Verizon customers have “dead air space” when they try to call 9-1-1.

Campbell says the issue has been reported to Verizon Wireless and they are working to resolve it.

If you can’t get through on the emergency line, you can contact the non-emergency line at (423) 272-7121

Campbell says other communications districts in the state are reporting the same problem.

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