90% of US households get home internet service

The research firm notes that those who are not online at home are not using a computer.

  • Leichtman Research Group (LRG)

Durham, NH-A new consumer survey by Leichtman Research Group, Inc. (LRG) found that 90 percent of American households have Internet service at home, compared to 84 percent in 2017 and 74 percent in 2007. Broadband accounts for 99 percent of households with Internet service. at home and 89 percent of all households use broadband Internet service—up from 82 percent in 2017 and 53 percent in 2007.

This study also found that 90 percent of households use a laptop or desktop computer, up from 85 percent in 2017. Of those who use a laptop or desktop computer, 96 percent have Internet access at home. Those who do not use a laptop or desktop computer at home make up 58 percent of all those who do not have access to the Internet.

These findings are based on a survey of 1,910 households across the United States and are part of a new LRG study, Broadband in the US 2022. This is LRG’s twentieth annual study on this topic.

Other related findings include:

  • Individuals aged 65+ make up 34 percent of those without home internet service
  • 56 percent of broadband subscribers are very satisfied (8-10 on a scale of 1-10) with their Internet service at home, while 6 percent are not satisfied (1-3).
  • 44 percent of broadband subscribers don’t know the download speed of their service – compared to 60 percent in 2017
  • 61 percent report that internet speeds >100 Mbps are very satisfied with their service, compared to 41 percent with speeds <50 Mbps and 57 percent who don't know their speed
  • 40 percent of broadband households get a bundled service from one provider – compared to 64 percent in 2017 and 78 percent in 2012
  • 59 percent of adults with Internet service at home watch video online daily — compared to 59 percent in 2020, 43 percent in 2017 and 17 percent in 2012

“The percentage of households using internet service at home, including high-speed broadband, is higher than in any previous year,” he said. Bruce Leichtman, president and chief analyst at Leichtman Research Group, Inc. “Computer usage and knowledge remain the foundation of Internet services in the home. Among those who do not have Internet service at home, 58 percent also do not use a computer at home.”

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